[COMPANY NAME] operates [WEBSITE URL] and provides web design and related services. For data protection purposes, the data controller is [COMPANY NAME], [REGISTERED ADDRESS]. You can contact us at [EMAIL].
UK: We are registered with the Information Commissioner's Office (ICO), registration number [ICO REG NUMBER].
We only collect what we need to respond to you and provide our services:
We do not intentionally collect special-category data through our forms. Please don't send us sensitive personal or health information via our website.
| Purpose | Lawful basis (UK/EU GDPR) |
|---|---|
| Reply to your enquiry & provide a quote/audit | Legitimate interests / steps to enter a contract |
| Deliver our services & manage our relationship | Performance of a contract |
| Measure and improve our site & ads (analytics/pixels) | Consent (via the cookie banner) |
| Send occasional relevant updates (if you opt in) | Consent — withdraw any time |
| Comply with legal/accounting obligations | Legal obligation |
We never sell your personal data. We share it only with service providers ("processors") who help us operate, under contract and appropriate safeguards, such as: [HOSTING e.g. Netlify/Hostinger], [EMAIL/CRM e.g. Google/Airtable], [ANALYTICS e.g. Google Analytics], [AD PLATFORMS e.g. Meta, TikTok], and [SCHEDULING e.g. Calendly]. We may disclose data where required by law.
Some providers are outside the UK/EEA (e.g. the USA). Where data is transferred internationally, we rely on appropriate safeguards such as the UK IDTA, EU Standard Contractual Clauses, or an adequacy decision.
We keep enquiry data for up to [e.g. 24 months] after last contact, client records for as long as needed to provide services and for [e.g. 6–7 years] afterwards for legal/accounting reasons, and analytics data per the retention set in our tools. We delete or anonymise data when it's no longer needed.
You have the right to access, rectify, erase, restrict or object to processing, to data portability, and to withdraw consent at any time. To exercise any of these, email [EMAIL]; we respond within one month. You can also complain to the ICO (ico.org.uk) or your local supervisory authority.
If you are a California (or similar-state) resident, you have the right to know what personal information we collect, to request deletion, to correct it, and to opt out of "sale"/"sharing". We do not sell your personal information. To make a request, email [EMAIL]. We will not discriminate against you for exercising these rights.
If you are in the UAE, you have rights of access, correction, deletion, restriction and objection, and to withdraw consent, under Federal Decree-Law No. 45 of 2021. Contact [EMAIL] to exercise them.
We use cookies and similar technologies for essential functionality and, with your consent, for analytics and advertising. Non-essential cookies load only after you accept them in our banner. Full details are in our Cookie Policy.
Our services are for businesses and are not directed at children under 16. We do not knowingly collect their data.
We may update this policy; the "Last updated" date shows the latest version. Material changes will be highlighted on this page.
Questions or requests: [EMAIL] · [COMPANY NAME], [REGISTERED ADDRESS].